Interactive Voice Response

Voice Surveys That Get Answers

Create interactive phone surveys with keypad responses. Reach thousands instantly, collect real-time feedback, and get actionable insights—all through simple voice calls.

Visual Builder
Keypad Responses
Real-time Analytics

AwajDigital Survey

Quick Feedback

"How satisfied are you with our service?"

1 Very Satisfied
2 Satisfied
3 Neutral

Press a key to respond

78%
Avg Response Rate
2.4x
Higher Than SMS
<5s
Avg Response Time
Real-time
Live Analytics

Why Traditional Surveys Fall Short

Email surveys get buried. SMS surveys get ignored. Phone surveys get answers.

Low Email Open Rates

Email surveys average 20-25% open rates. Most never get seen.

SMS Survey Fatigue

People receive dozens of SMS daily. Survey links get ignored.

Form Abandonment

Online forms have 60-70% abandonment rates. Too much friction.

Internet Dependency

Online surveys exclude people without smartphones or data.

Voice Surveys: The Better Way

Phone calls cut through the noise. People answer calls. Voice surveys deliver 3x higher response rates than email and SMS combined.

Instant Engagement

Calls demand attention. Average response time under 5 seconds.

No Internet Required

Works on any phone—even basic feature phones. Reach everyone.

Effortless Responses

Just press a key. No typing, no forms, no friction.

Higher Completion Rates

78% average completion vs 15% for online surveys.

Response Rate Comparison

Voice Survey 78%
Phone Call 52%
Email Survey 24%
SMS Survey 12%

Data based on average response rates across 10,000+ survey campaigns in Bangladesh

Powerful Features

Everything You Need for Voice Surveys

Professional-grade survey tools designed for businesses of all sizes.

Visual Survey Builder

Drag-and-drop interface to create surveys. No coding required. Design complex flows in minutes.

Multiple Question Types

Multiple choice, rating scales, yes/no, voice recording, and information messages.

Smart Branching

Create personalized survey paths. Show different questions based on previous answers.

Pre-built Templates

Start instantly with templates for customer satisfaction, NPS, market research, and more.

Real-time Analytics

Live dashboard showing response rates, completion rates, and detailed analytics as calls happen.

Export & Reports

Download comprehensive reports in CSV, Excel, or PDF. Individual response data and aggregate statistics.

Launch Your Survey in 3 Steps

No technical setup. No complex integrations. Just create, upload, and launch.

1

Design Your Survey

Use our visual builder to create questions. Choose from templates or build from scratch with branching logic.

Q1
Satisfaction Rating
Q2
Multiple Choice
Q3
Voice Recording
2

Upload Contacts

Import your contact list via CSV or Excel. Our system validates numbers and removes duplicates automatically.

contacts.csv
2,450 contacts validated
GP: 45% Robi: 30% +3
3

Launch & Monitor

Start your campaign with one click. Watch real-time responses, completion rates, and analytics on your dashboard.

Live Progress Active
1,247 calls 78% completion

Perfect For These Use Cases

Voice surveys work across industries and use cases. Here are the most popular applications.

Customer Satisfaction

Post-purchase feedback, service quality ratings, and NPS surveys. Get honest responses via voice.

Market Research

Product feedback, brand perception studies, and competitor analysis. Reach diverse demographics.

Employee Feedback

Anonymous employee satisfaction surveys, exit interviews, and HR feedback collection.

Political Polling

Opinion polls, voter intention surveys, and campaign effectiveness tracking across all demographics.

Healthcare

Patient satisfaction, appointment confirmations, medication adherence surveys, and follow-up care.

Education

Parent feedback, student satisfaction, course evaluations, and administrative surveys.

Developer First

Integrate Voice Surveys via API

Simple REST API to create and manage voice surveys programmatically. Perfect for custom applications.

api-example
curl -X POST https://api.awajdigital.com/api/surveys \
  -H "Authorization: Bearer your_api_token_here" \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Customer Satisfaction Survey",
    "template_id": "template_uuid_here",
    "contacts": ["+8801XXXXXXXX", "+8801XXXXXXXX"],
    "sender": "8801234567890"
  }'

Survey Management

Create, update, and manage surveys via API. Full control over questions, templates, and branching logic.

Response Analytics

Retrieve survey results, response data, and completion statistics. Export in JSON or CSV format.

Real-time Webhooks

Get instant notifications when surveys are completed. Track every response as it happens.

Simple, Pay-As-You-Go Pricing

Same pricing as voice broadcasting. No monthly fees. No setup costs. Pay only for completed survey calls.

Pay As You Go

Perfect for businesses of all sizes

৳0.35 /call

30 seconds pulse — includes entire survey flow with multiple questions

  • Visual Survey Builder
  • Unlimited Questions per Survey
  • Real-time Analytics
  • Export Reports (CSV/Excel)
  • Email Support
Get Started
Best Value

Enterprise

For high-volume survey campaigns

Custom

Volume-based discounts for organizations with large-scale survey needs

  • Volume-based pricing
  • Dedicated support team
  • Custom API integrations
  • SLA & priority routing
  • Advanced analytics & reporting
Contact Sales

Frequently Asked Questions

What is a Voice Survey and how does it work?

A Voice Survey is an interactive phone-based survey where recipients answer questions by pressing keys on their phone keypad. You create the survey using our visual builder, upload your contact list, and we automatically call each person. They hear your questions and respond by pressing 1, 2, 3, etc. Responses are recorded in real-time on your dashboard.

What types of questions can I include in a Voice Survey?

AwajDigital supports multiple question types including: Multiple choice (press 1 for Yes, 2 for No), Rating scales (1-5 satisfaction ratings), Branching logic (different questions based on previous answers), Voice recording (respondents can leave voice messages), and Information messages (play announcements without requiring responses).

How much does Voice Survey cost in Bangladesh?

Voice Survey pricing is the same as our voice broadcasting service: ৳0.35 per call (30-second pulse). There are no monthly fees, setup costs, or hidden charges. You only pay for completed survey calls. Most surveys complete within one 30-second pulse, regardless of the number of questions.

Can I see survey results in real-time?

Yes! Our dashboard provides real-time analytics showing: Live call progress, Response rates by question, Completion rates, Audio recordings of voice responses, Exportable reports in CSV/Excel format, and Individual respondent answers. You can watch responses come in as surveys are being conducted.

Do I need technical skills to create Voice Surveys?

Not at all. Our visual survey builder lets you create surveys by dragging and dropping questions. We also provide ready-made templates for common use cases like customer satisfaction, market research, and employee feedback. No coding required. However, developers can also use our REST API for programmatic survey creation.

Can surveys be conducted in Bengali?

Absolutely! You can record your survey questions in Bengali, English, or any language you prefer. Our system supports all major Bangladeshi carriers and the audio quality is optimized for both Bengali and English voice recordings. You can also use text-to-speech in the future when that feature becomes available.

Ready to Start Collecting Feedback?

Join hundreds of Bangladeshi businesses using AwajDigital Voice Surveys to collect real-time feedback from their customers and employees.

Free 15 survey calls • No credit card required • Cancel anytime